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What do you need help with?

Clean Lean Protein
Good Green Snack Bars
General
What are the ingredients in Functional Flavors?

Vanilla Matcha: Pea Protein Isolate, Matcha Green Tea Powder, Vanilla Flavor Natural, Thaumatin.

Chai Turmeric + Maca: Pea Protein Isolate, Turmeric Powder, Chai Flavor Natural, Organic Maca Powder, Cinnamon, Powder, Black Pepper Powder, Thaumatin.

Coffee Coconut + MCTs: Pea Protein Isolate, Coconut Flavor Natural, MCT Powder, Vanilla Flavor Natural, Coffee Powder, Thaumatin, Coffee Flavor Natural

What is the ph level of Clean Lean Protein?

If you follow or are considering following an alkaline diet, then Nuzest Clean Lean Protein is an ideal choice to add to your daily food intake. Nuzest Clean Lean Protein, made from golden pea protein isolate, is the world’s ONLY alkaline protein with a pH reading of 7.8!

Where do you source your peas for the pea isolate and where is the powder is manufactured

We have deliberately chosen pea protein and to source that protein from Europe. The soil, air and water quality of Northern France are generally regarded to be very safe for growing and the process used for isolation is completely free of chemicals. Consumers can feel confident they are selecting a safe vegan protein, rather than fear they are ingesting a protein powder tainted with contaminants.

To learn more about contaminants in vegan protein and our products, I encourage you to read this article: https://www.nuzest-usa.com/concerned-contaminants-many-vegan-proteins-choose-instead.

Are there any sweeteners in any of your protein powders?

Clean Lean Protein is naturally sweetened with a fruit protein derived from a West African plant called the Katemfe Fruit (African Serendipity Berry). The protein is known as Thaumatin. Thaumatin is a protein, but it is classified as a natural sweetener.  It is digested in your body just like any other protein. You can learn more about thaumatin here.

Is Clean Lean Protein ok for people with Crohn’s disease or Ulcerative Colitis?

Due to the absence of FODMAPs, anti-nutrients, allergens, and gastric irritants, Clean Lean Protein is the perfect protein for people with Crohn's Disease.

How much protein should I be taking after a workout?

This depends on the length of your workout, what your workout consisted of, and your physical size, along with your dietary structure and goals. As a rough rule of thumb, around 1/2 gram of protein per kilogram of body weight consumed within 30 minutes will help encourage recovery and repair of muscle tissue.

Is Clean Lean Protein vegan?

Yes, it is vegan. The peas used in Clean Lean Protein are a vegetable source and the natural flavorings are all plant derived, making Clean Lean Protein 100% vegetarian and vegan.

Is Clean Lean Protein certified organic?

Our peas are grown in France and under strict conditions, and covered to reduce the risk of environmental damage and contamination. Unfortunately, due to local regulations, this means they cannot be certified organic. You can rest assured though that the product is pesticide, herbicide and GMO free. The only certified organic pea proteins available at this time are of uncertain quality and so for the time being we consider Clean Lean Protein to be 'better than organic'.

Why is it important that the product is 'alkaline'?

Our body requires finely controlled pH levels in the blood (as well as tissues and other fluids) in order to maintain optimal health. Modern diets and non-vegan protein sources may cause an increase in acidity in the blood, which then needs to be buffered by the body breaking down bone and muscle tissue to free up 'basic' (alkaline) compounds. Clean Lean Protein provides a high level of good quality protein, without contributing to acid overload in the body.

Can I consume products after the Best Buy Date?

Best Before means that it is probably safe to consume past the best before date, but that its nutritional value is likely to be degraded depending on how it has been stored over that time. For example, if it has been kept cool or in a refrigerator it is likely to last longer. In some regulatory environments, the advice is generally 3 months after Best Before Date. However, even though products are likely to be perfectly safe for several weeks past their Best Before Date, in the interest of safety first, Nuzest does not recommend consuming products past their Best Before or Expiry Date.

Are Nuzest products suitable for children?

None of the products available in the United States (Clean Lean Protein, Clean Lean Protein Functional Flavors, Quick Vita Kick or Good Green Snack bars) are intended for use primarily by people under 12 years. Thus, although they are safe for use by children 4 years and over, in my opinion, they are considered General Use Products and not Children's Products:

"The law defines a "children's product" as a consumer product designed or intended primarily for children 12 years of age or younger."

"General use products are consumer products that are not designed or intended primarily for use by children 12 years of age or younger.

Some products may be designed or intended for use by consumers of all ages, including children 12 years old or younger. Such products would be considered "general use products."

If a consumer older than 12 years of age is as likely, or more likely, to interact with a product than a child 12 years of age or younger, then the product would probably be considered a general use product, depending upon how the product is viewed, using all of the four factors above."

See: https://www.cpsc.gov/Business--Manufacturing/Business-Education/childrens-products/

Is the Good Green Snack bar RAW?

Yes!

Can I consume products after the Best Buy Date?

Best Before means that it is probably safe to consume past the best before date, but that its nutritional value is likely to be degraded depending on how it has been stored over that time. For example, if it has been kept cool or in a refrigerator it is likely to last longer. In some regulatory environments, the advice is generally 3 months after Best Before Date.

However, even though products are likely to be perfectly safe for several weeks past their Best Before Date, in the interest of safety first, Nuzest does not recommend consuming products past their Best Before or Expiry Date.

Do Nuzest products (Good Green Snack Bars, Quick Vita Kick or Clean Lean protein) contain any of the top 8 allergens?

All of our products, except the Good Green Snack bar, are made from ingredients which are free of all 8 allergens. The bar contains tree nuts.

Although we do not use any ingredients containing gluten in the bars, we do not declare the GGS bars to be Gluten Free although we do test them and have not had any positive results to date. However, because the bars are wrapped and packed before the results come back it is not financially feasible to simply destroy tens of thousands of bars from a batch because of a positive result. We therefore take a pragmatic approach and make no declaration.

We also manufacture in three different locations globally with contract manufacturers who are GMP registered. Those locations are New Zealand, Australia and Belgium, which are all highly regarded in terms of quality and integrity.

Some of our products are blended in machines that are also used for products which may contain dairy, gluten or soy, which is why we test our finished products for those particular allergens. We also test for peanuts in the case of Quick Vita Kick.

How long will it take for my goods to arrive?

Currently, we ship from Seattle, WA. Orders are sent the next business day after they are received. West Coast orders will usually take 1-3 business days in transit and East Coast orders take 4-7 business days. Please Note: The typical total shipping period from order date to delivery for Probiotic Cacao by @lilsipper is approximately two weeks.

Do you ship to Canada?

Shipping to Canada can take up to 14 business days. Also, because the products are technically being imported from the USA, UPS will likely contact you once they reach the border to obtain your consent to clear the goods through customs on your behalf.We also sell our products on Amazon Canada.

Can I track my order?

You should receive a tracking number within 1-2 business days of placing your order. Orders placed on Friday or during the weekend will receive their tracking number on the second business day following their order. If you do not receive an email with your tracking information within 2 business days, please email us at info@nuzest-usa.com and we'd be happy to help.

What should I do if my order is taking longer than expected to arrive?

Please contact us for your tracking number and further assistance.

Can I cancel my order?

Our products were born out of a personal journey and a genuine desire to help people be healthier and live longer. Our products were born out of a personal journey and a genuine desire to help people be healthier and live longer.

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Do you ship to other countries outside the US and Canada?

Nuzest USA only ships to the United States and Canada at this time. However, you can reach out to our global brand Nuzest to find out about local distribution in your country.

How do I return an item?

RETURN POLICY Here at Nuzest, we stand behind our products. If you experience a problem with your order, we ask that you notify us at info@nuzest-usa.com within 14 days of receiving your shipment. Please include your name and order number with your email. Please note that all returned, unopened products are subject to a restocking fee and the cost of shipping and handling. We do not accept returns of product that has already been opened. We are committed to delivering the highest quality products and we offer individual sizes for most products, so you can try them out before committing to a larger size product. CANCELLATION POLICY If you would like to cancel your order, we will do our very best to process your cancellation request prior to your order shipping. If your order has already shipped, please accept the package and request a return authorization at info@nuzest-usa.com. Please note that cancelled orders are subject to a restocking fee and the cost of shipping and handling.

NUZEST USA

Call us 206-249-9865

2003 NW 57th St, #102
Seattle WA 98107 United States

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